Refund policy

All sales are final. We do not cancel orders after they are placed. 

If you are concerned with the condition of your order upon delivery, we must be contacted within 5 business days of the received shipping date (according to tracking records) in order for us to accurately and efficiently handle the situation. 

Please inspect your order upon arrival and email us (with pictures) promptly if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right: hello@birdandbriarfarm.com